Sylvia Rojas
Sylvia does everything. She assists with procedures, schedules patients, answers clinical questions, communicates with the insurance companies to get approval, and she is adept at patient intake. Her specialty, however, is getting your procedure approved as medically necessary by your insurance company, and no one knows vein insurance coverage like Sylvia does. She processes all the letters to the insurance companies and gets you approved so you can be on your way to healthy pain-free legs. Sylvia then creates a treatment cost estimate that explains any out-of-pocket costs you may have so that you are never surprised by any billing statements. Tracee McKenna, Account Manager: Tracee is our expert insurance account manager. She ensures that your claims are billed and processed properly. She is extremely organized and detail oriented. If you have coverage for vein procedures, Tracee is the one that makes sure that your insurance company covers your medically necessary procedures. She is generous with her time, and always willing to help patients understand their medical insurance programs and guides them to resources that clarify their policies.